Can I get my vehicle repaired at the place of my my choice?

Posted Thursday, November 15, 2007 by Ed Harper

WAC 284-30-3903

(1) The insurer must make a good faith effort to honor your request for repairs to be made in a specific repair shop and cannot arbitrarily deny your request.

(2) A denial of your request solely because of the repair shop’s hourly rate is arbitrary if the rate does not result in a higher overall cost of repairs.

(3) If the overall cost of repairs cannot be agreed upon, the insurer will:

(a) Provide you with the names of reputable repair shops reasonably close to you that can satisfactorily complete the repairs for the amount of their estimate; and

(b) Make an appropriate notation in its claim file setting forth the reason it has rejected your request.

(4) If you choose to take your vehicle to a repair facility in which the overall cost for a satisfactory repair is higher than the insurer’s estimate, you may be liable for any additional amount above their estimate.

We Are Here to Help

Although our office does not handle all types of cases, we hope you will contact us regarding any legal issues you may encounter. We will answer your questions, or refer you to another quality and trustworthy attorney if we are unable to assist you.

WSAJ Eagle 2020
Harper Law PLLC
826 6th Street South, Suite 101, Kirkland, WA 98033-6740 US
Phone: 425.284.3333
Fax: 425.284.4286